INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

The product you receive will be the same as the one listed on the website image. The factory may be able to change the packaging from time to time, but we will also change the appearance on the website later.

Where can I view my sales receipt?

You will receive an invoice in your email containing information about the purchase and delivery of the product you have ordered.

How can I return an item?

Please contact our customer service via WhatsApp number at +6281289542558 or email us at alhakimhalalmart.jp@gmail.com

Will you restock items indicated as “out of stock?”

We will update the product stock periodically. You can subscribe to our updates via email, or follow our social media accounts. So don't worry and please shop your favourite products with peace of mind!

Where can I ship my order?

Your order will arrive according to your desired delivery schedule. Please wait and see for our special products to arrive at your doorstep!

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS